Privacy Policy

1. Introduction

Mistwood Clay Atelier ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mistwood.click and use our services, including online purchases, class registrations, and newsletter subscriptions.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, sign up for a workshop, or contact us. This may include:

• Name, email address, phone number, and billing address
• Payment information (processed securely by third-party providers)
• Order history and product preferences
• Workshop attendance and feedback

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders and class registrations
• Communicate with you about your orders, classes, and account
• Send occasional promotional emails about new ceramics and workshops (you may opt out at any time)
• Improve our website, products, and customer experience
• Comply with legal obligations

4. Cookies and Tracking

We use essential cookies to remember your theme preference and basic site functionality. We also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences via the banner displayed on your first visit.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers such as payment processors and shipping carriers solely to fulfill your orders. All third parties are contractually obligated to keep your data secure.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. We encourage you to use strong passwords and keep your account information private.

7. Your Rights

You may request access, correction, or deletion of your personal data at any time by emailing [email protected]. You can also unsubscribe from marketing emails using the link provided in every communication.